FAQ

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CAPRA PRESS SPECS

The Capra Press shares the benefits of a traditional French Press, without any of the drawbacks. No messy cleanups. No over-brewing. Materials that last. Looks good on your table.
The combination of the removable bottom and the innovative filter system allows the user to remove the grounds by unscrewing the base, and tossing the grounds into a compost or garbage.
You can control your brew! In traditional French Presses, the coffee continues to brew after it has been pressed. In the Capra Press, the filter system seals off to prevent over-brewing, leaving your last cup tasting the same as your first!
The Capra Press innovative filter system creates a sealed barrier between the brewed coffee and the coffee grounds once it is fully pressed.
The Capra Press brews 1L of coffee, approximately 4 cups, perfect for sharing with friends and family! If you are only brewing for yourself, the Capra Press insulated carafe and filter system will keep your coffee hot without over-brewing.
The filter is naturally more difficult to press down than a traditional French Press filter due to the pressure needed for the liquid to pass through the valves and to separate from the grounds. Since the Capra Press is more airtight than a traditional French Press there can be some built up pressure while the Capra is brewing. To release the pressure, we recommend only lightly placing the lid and the filter assembly on the top before pressing down.

WARRANTY & RETURNS

The Capra Press comes with a 2-year manufacturer warranty from the date of purchase. Proof of purchase is required.
The warranty covers any defects in materials or workmanship that may arise during normal use of the Capra Press.
The warranty does not cover damages caused by misuse, improper handling, unauthorized repairs or modifications, accidents, or normal wear and tear. It also does not cover any consequential or incidental damages.
Please contact us at hello@capramade.com

RETURNS

We offer a 30-day return policy for items purchased from Capra. If you are unsatisfied with your purchase, you may be eligible for a return within this timeframe.
Yes, we require proof of purchase in order to process returns. This can include a receipt, order confirmation email, or any other valid proof of purchase.
Please contact us at hello@capramade.com
We recommend returning items in their original packaging whenever possible. However, if the packaging is unavailable or damaged, please contact our customer support team for assistance.
The customer is responsible for shipping costs when returning an item. Capra will not cover the shipping fees associated with returns.
Once we receive the returned item, it may take up to 5 business days to process the return and initiate a refund. Please allow additional time for the refund to appear in your account, as processing times may vary depending on your payment method.
We currently do not offer direct exchanges. If you wish to exchange an item, you can initiate a return and place a new order for the desired item separately.
If your item arrives damaged or defective, please contact our customer support team immediately with photographic evidence. We will assist you in resolving the issue promptly.
Unfortunately, we cannot accept returns after the initial 30-day return period. We encourage customers to review their purchases promptly upon receipt to ensure satisfaction.